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Password policy

how-to · Reviewed 2026-11-02 GA

Complexity and rotation rules for Rescale passwords. These settings are organization-level only, with no per-workspace override.

Not needed if you use SSO

With SSO, your identity provider owns password rules and this page does nothing. It matters for organizations where members sign in with a Rescale password, and for any accounts that fall outside your IdP.

Where it is​

Organization Admin > Security > Password Policy. Only organization administrators can reach it: see which portal holds what.

What you can set​

The policy is off until you enable it, and it then governs two independent things: how strong a password has to be, and how long it may live. Complexity rules are checked when a password is set. Age and reuse rules govern when it may or must be replaced, and they interact with each other in a way worth understanding before you fill the fields in.

Complexity

SettingEffect
Minimum password lengthThe floor, in characters
Require at least one uppercase letterA–Z
Require at least one lowercase lettera–z
Require at least one number0–9
Require at least one punctuation characterSymbols

Age and reuse

SettingEffect
Minimum password age in daysHow long before a password can be changed again
Automatically expire passwordsTurns on forced rotation
Maximum password age in daysHow long before a password must be changed
Minimum password generations before reuseHow many distinct passwords before an old one may return

Minimum password age is the setting most often misread. Its job is to stop a user cycling through several changes in one sitting to arrive back at a password they have used before, which is what makes the reuse-generations count mean anything. Without it, a policy demanding five generations before reuse costs a determined user about a minute.

Keep the minimum age below the maximum age

The two age settings have to leave a window between them. If the minimum age is equal to or greater than the maximum, a password becomes changeable only at or after the point it has already expired, and users meet a forced change they cannot complete.

Set the minimum to a small fraction of the maximum. A 90-day maximum with a one-day minimum behaves sensibly; a 90-day maximum with a 95-day minimum does not.

When it takes effect​

Existing passwords aren't retroactively validated

The policy is enforced on new signups and password changes. Enabling it does not force everyone to re-set their password immediately.

To rotate existing passwords, also enable Automatically expire passwords with a maximum age. Users are then prompted as their current password ages out.

Choosing a policy​

Length does more for security than character-class rules, and aggressive rotation tends to produce weaker, more predictable passwords. If you have latitude:

Instead ofConsider
Short password plus every character classA longer minimum length
30-day forced rotationA longer maximum age, plus MFA
Password rules generallySSO, which moves this to your IdP

MFA is required for users whose organization doesn't use SSO, so a password is never the only factor. Weigh rotation aggressiveness with that in mind.